How Are We Doing?

At Covington Nissan we aren’t afraid to go the extra mile for our customers. What does world-class customer service look like on a daily basis? Our customers have the inside scoop. Here you will find reviews from Covington Nissan customers. We encourage you to take some time to look around and perhaps consider leaving a review of your own. Thank you in advance for taking the time to do so!

Customer Lobby
315 Reviews
5 out of 5 stars
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Bonnie Ratliff 08 Mar 2019
My experience with Covington Honda Nissan could not have been any better. Steve Caldwell took care of my purchase and went out of his way to make sure I was satisfied with the new vehicle. I would strongly recommend anyone interested in a new car to purchase it there.
5 rate
Andrea 07 Mar 2019
I was treated wonderfully by everyone there. Excellent communication. Our salesman Brad couldn't have been better. The buying process was comfortable with no pressure at all. Make Covington honda your first stop!
5 rate
Leslie 07 Mar 2019
I started out looking for a car in Roanoke but decided I'd like to see what options were available in my hometown. I contacted Chris and he worked within my budget to get me the best deal. Chris was a pleasure to work with. I appreciated his patience and honest responses to all of my questions. ...We all know shopping for a car is a big headache, but Chris made the experience so much easier. I'm so happy that I decided to look in Covington, it was worth the drive. Show more
5 rate
mak123 05 Mar 2019
Honda Nissan and specifically, Grover Ford, is the best! We have always bought our vehicles from him and he never fails to be anything short of amazing for us.
5 rate
Dbailey 05 Mar 2019
First off, this dealership has exceptional used cars at great prices. So much so that I drove 2 and a half hours to get there. I was treated fantastic as well as my family and a huge thank you to Steve Valdwell for being everything a car buyer looks for in a salesman-friendliness, professionalism, a...ccommodating and just an all around great guy. Thanks so much! Show more
5 rate
Linda DeWitt 02 Mar 2019
Have always taken care of me and my CRV Quick service
5 rate
C Ailstock 26 Feb 2019
Looking to purchase a new vehicle and stopped in at Honda Nissan of Covington. Chris Wallace went out of his way to find what we wanted. Made me feel comfortable and confident about the decision to purchase from them. Never tried to push anything .
5 rate
Sam 25 Feb 2019
After buying 1 week later transmission acting funny
4 rate
Kenny G. 23 Feb 2019
I was well pleased with the service I received, the facility was neat and the work was done in a timely manner.The service department personnel is very polite and professional every time I am there for my servicing needs. Only issue I have is getting a timely appointment to have my car serviced. Whe...n I schedule an oil change I am really close to the mileage limit and when it takes a week or more to get an appointment, I am usually several miles over the mileage limit. Not sure if this affects the warranty on my car or not. Show more
5 rate
Kenneth Kyle Keyser 22 Feb 2019
Always polite and looks after their customers. Provided me with a car so I could attend my other business while my car was being serviced.
5 rate
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